{"id":9588,"date":"2022-12-29T15:34:58","date_gmt":"2022-12-29T14:34:58","guid":{"rendered":"https:\/\/www.carsale24.com\/hilfe\/"},"modified":"2026-09-07T14:21:00","modified_gmt":"2026-09-07T12:21:00","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.carsale24.com\/en\/faqs\/","title":{"rendered":"Hilfe"},"content":{"rendered":"
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Everything, you want to know about
\ncarsale24<\/strong><\/h1>\n<\/div><\/section>
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We place great value on transparency and comprehensive support \u2013 from the first contact to the handover of the vehicle. That is why we are happy to answer all questions about selling a car with carsale24. In our FAQ section you can get a first impression and, for individual concerns, make use of our non-binding advice.<\/span><\/p>\n<\/div><\/section>
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We sell your car in just a few days.<\/strong>
\nConvenient. Secure. To the highest bidder.<\/strong><\/p>\n<\/div><\/section><\/p><\/div>

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Frequently asked questions about carsale24<\/strong><\/h2>\n<\/div><\/section><\/div>

How does carsale24 work?<\/strong><\/h3>\n

You list your car in just a few minutes, conveniently on your PC, tablet or smartphone, and in an auction you receive market-appropriate purchase offers from verified car dealers.<\/p>\n<\/div><\/section><\/div>

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Is carsale24 free of charge?<\/strong><\/h3>\n

The carsale24 service is financed through a commission paid by the dealers \u2013 our all-round support is therefore completely free of charge for you as the seller.<\/p>\n<\/div><\/section><\/div>

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Is there an obligation to sell?<\/strong><\/h3>\n

An obligation to sell only exists once the price expectation you stated has been achieved. If this is not the case, you can have another bidding round started.<\/p>\n<\/div><\/section><\/div><\/div>

Who buys my car?<\/strong><\/h3>\n

You offer your car to a verified dealer network. It may be an independent used-car dealer, a large car dealership or a small automotive service business.<\/p>\n<\/div><\/section><\/div>

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How is the sale value determined?<\/strong><\/h3>\n

Through your details and photos, our dealers can get an overview of your car and submit an offer that corresponds to its realistic value.<\/p>\n<\/div><\/section><\/div><\/div>\n\n<\/div><\/div><\/div><\/div><\/div>

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The sale process
\nin brief<\/strong><\/h2>\n<\/div><\/section>
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  • You take vehicle photos for the online listing.<\/li>\n
  • You enter data and any damage about your car and upload the photos.<\/li>\n
  • We check your data and anonymise licence plates & people in the photos.<\/li>\n
  • We create a meaningful listing of your vehicle based on your details.<\/li>\n
  • Dealers verified by us submit bids on your vehicle within 1-3 days.<\/li>\n
  • After the bidding round ends, we negotiate further for you. Often an even better price is achieved. You then select the best offer for you.<\/li>\n
  • Your car is paid for and picked up.<\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div>
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